Data protection

The part schools can't figure out alone

This involves the work of minors. That makes this not an afterthought but part of the training day itself, before a single file gets sent.

Processing is set up right by default

Test processing happens exclusively on servers within the EU, through a fixed processing line managed by Teacherhelp — not through a separate AI account that the school or teacher has to set up themselves.

Those settings are fixed in advance, before a school starts — not something adjusted per participant during the training day.

  • Pseudonymized tests only. Student numbers instead of names, as a standing part of the method, not an exception.
  • No storage at Teacherhelp. Scanned answers and results stay in the school's own SharePoint environment, under its own retention policy.
  • Agreements before the first session. No file leaves the school before these points are worked through.
  • Put in writing. You receive a written record of what gets processed, where, and under what conditions — usable in your own processing register.

Why pseudonymizing is the core of it

Once a name is no longer attached to an answer sheet, the nature of what you send changes. A worked exercise with only a student number is far less sensitive than one with a name, though it remains — through the link the school itself keeps — traceable information, so it's not a free pass to process however you like.

That's why pseudonymizing isn't an extra precaution but the first step of the method itself: student numbers only, never names. If Teacherhelp detects a name anyway, the entire run for that class is cancelled and has to be resubmitted pseudonymized. In the training, that step is installed as a habit, not a recommendation.

What to discuss with your data protection officer

  • Which categories of data the school finds acceptable to process.
  • How the school's SharePoint connection is set up and who has access to it.
  • How long data is retained and who can access it.
  • What happens if a parent asks how a grade came about.

That last point is often forgotten and is the most likely moment the school will be asked about this. Because the teacher always sets the grades, the answer is simple — but it needs to be worked out in advance.

This page is updated when things change

Data processing policy can change. Everything on this page was written in August 2026 and reflects the fixed processing line managed by Teacherhelp — not a setting you need to check yourself before each session.

If anything substantial changes in that processing line, we'll update this page.

A short conversation is enough

Tell us where your team loses time today. Then you'll know whether this fits — or whether it's still too early.

Request an introduction →